Terms and Conditions
Delivery

Our aim is to despatch your order within 3 working days by courier, so if you live outside delhi you can expect delivery within 7 working days. Some items that show as in stock on our website may have slightly longer delivery times. This may be as a result of high demand and need to be ordered in from the manufacturer. Should this be the case, we shall inform you of the delivery date and despatch it to you as soon as we possibly can. Sometimes manufacturers let us down and we are unable to get something we have promised. We apologize in advance because we know how frustrating this is.

Exchanges

We are sure you will be pleased with your order but, if you are not, we are happy to exchange items. Please return them to us unworn, with all labels intact, within 7 days. Please be aware that post and packaging is not refundable, however, you will not be asked to pay additional postage if you request an exchange.

Privacy

Ckp respects your privacy and as a result you may rest assured that we will not pass on your details to third parties. The information you provide us with is only used to process orders, despatch orders, process payments and communicate with you about our products and services that we think may interest you. By supplying us with your details, you are consenting to us using your details in the ways described above. Should you not wish to receive emails from us, please contact us and we shall make sure that we remove your details from our mailing lists.

Payment and Security

As many of our customers are still not convinced about the safety of shopping online you may still place your order online and then send a cheque or demand draft.

Payment by phone
If you do not want to enter your credit card details on the website, proceed with your order as normal, but when asked for your card details…..select option… You do not need to enter any card details. Complete the order, then phone us with your card details on (0)9810318777 quoting the order number which you will find on your confirmation email.

At Ckp your card is only charged once your order is ready for despatch from our warehouse. If there are any items on your order which are not in stock, you will not be charged for these until we actually send them to you. You will be advised by email (or telephone if you do not have an email address) if we are unable to complete your order.