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Terms and Conditions |
Delivery
Our aim is to despatch your order within 3
working days by courier, so if you live outside delhi you
can expect delivery within 7 working days. Some items that
show as in stock on our website may have slightly longer delivery
times. This may be as a result of high demand and need to
be ordered in from the manufacturer. Should this be the case,
we shall inform you of the delivery date and despatch it to
you as soon as we possibly can. Sometimes manufacturers let
us down and we are unable to get something we have promised.
We apologize in advance because we know how frustrating this
is.
Exchanges
We are sure you will be pleased with your order but, if you
are not, we are happy to exchange items. Please return them
to us unworn, with all labels intact, within 7 days. Please
be aware that post and packaging is not refundable, however,
you will not be asked to pay additional postage if you request
an exchange.
Privacy
Ckp respects your privacy and as a result you may rest assured
that we will not pass on your details to third parties. The
information you provide us with is only used to process orders,
despatch orders, process payments and communicate with you
about our products and services that we think may interest
you. By supplying us with your details, you are consenting
to us using your details in the ways described above. Should
you not wish to receive emails from us, please contact us
and we shall make sure that we remove your details from our
mailing lists.
Payment and Security
As many of our customers are still not convinced about the
safety of shopping online you may still place your order online
and then send a cheque or demand draft.
Payment by phone
If you do not want to enter your credit card details on the
website, proceed with your order as normal, but when asked
for your card details…..select option… You do not need to
enter any card details. Complete the order, then phone us
with your card details on (0)9810318777 quoting the order
number which you will find on your confirmation email.
At Ckp your card is only charged once your order is ready
for despatch from our warehouse. If there are any items on
your order which are not in stock, you will not be charged
for these until we actually send them to you. You will be
advised by email (or telephone if you do not have an email
address) if we are unable to complete your order.
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